Company Name:

The Ceres Group

Location:

Waltham, MA

Approximate Salary:

Not Specified

Date Posted:

July 4, 2019

CRM Database Engineer

JOB RESPONSIBILITIES:

  • Working with offices to migrate sensitive client data between CRM systems; qualifying each office s needs and the system requirements, gathering and reconciling data, and ensuring a smooth transition to the new CRM system
  • Working with offices to set and accomplish project goals within a specified time frame
  • Working closely with coworkers, both within and outside of the data conversion team, to coordinate other stages of the project, such as training
  • Analyzing and scrubbing MS Outlook data to prepare for integration with the CRM system
  • Working with ETL tools to facilitate the migration of data
  • Taking ownership of design, development, and testing of all data transformation, extraction, and migration activities
Qualifications:
  • Experience in managing projects and working with a project team
  • High-level customer service skills ability to anticipate and understand customer expectations and ensure that customer requirements are met and expectations appropriately managed
  • Ability to multitask while owning multiple projects in varying phases
  • Strong written and verbal communication skills a must
  • Strong SQL knowledge and the ability to write and recognize T-SQL scripts a must
  • Bachelor's degree in an IT-related field
  • Experience working with MS Access and other relational databases
  • Advanced knowledge of MS Excel
  • True self-starter; able to independently use free time to research and improve processes
  • Strong attention to detail
  • A positive mind-set
  • Proactive problem-solving skills
  • A team player, committed to sharing information, experience, and ideas
  • Can-do attitude with an enthusiasm for finding new solutions to overcome roadblocks
  • Independent thinker with the ability to perform creative data manipulation
  • Back-end experience with Redtail, SmartOffice, GoldMine Premium, and/or other contact management systems a big plus

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