Company Name:



Minneapolis, Minnesota

Approximate Salary:

Not Specified

Job Category:

Electrical Engineering


December 5, 2018

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Senior Distribution System Operator Job

Location(s): MN - Minneapolis


Do you want to have a vital role supporting the infrastructure that provides electricity to millions of homes and businesses? Do you want to build a long-term career in a stable industry at a company that’s committed to treating you with respect, training you well and ensuring your safety? Consider a position with Xcel Energy’s electric distribution team.



This position is responsible for the safe and reliable operation of the Electric Distribution System in South Dakota, North Dakota, and out-state Minnesota

Essential Responsibilities
  • EMERGENCY RESPONSE: Assess all outages and emergency situations, develop service restoration and emergency response plans, and direct the implementation of the plans. Document restoration data and review elements of the process for improvement opportunities.
  • REAL TIME SYSTEM MONITORING: Monitor the Electric Distribution System using EMS, DMS, SCADA, DDS, and other computer tools. Address customer concerns and resolutions including government and community electric service issues.
  • REQUEST FOR OUTAGE (RFO): Review, approve, and direct system switching procedures using the RFO system. Prepare emergency switching requests and procedures. Perform Switching Authority duties and responsibilities for all work under their jurisdiction.
  • WORKLOAD PLANNING/PRIORITIZATION: Prioritize outage, emergency response requests and non-outage service orders and dispatch to field personnel. Schedule and assign work to dispatchers, substation operators, troubleman, district reps, etc. to meet workload requirements.
  • CUSTOMER INTERACTION: Initiate and respond to major customer telephone calls regarding outages and other service concerns. Answer fire, police, and other public authority emergency calls and respond with company resources accordingly. Communicate with internal management on affects of customer outages and emergencies as required.
  • EFFICIENCY: Supervise work direction for efficient and effective operation of the distribution system and balance the needs for service reliability and response with cost-effective practices

  • High school diploma or equivalent
  • 2 years of post secondary training in electricity or electric distribution with five years of experience in electric utility operations; OR completion of an Xcel Energy or equivalent lineman apprenticeship with three years lineman/troubleman experience; OR four years engineering degree with three years experience in electric utility distribution (7 years of education and related electric distribution experience)
  • Demonstrated knowledge of the electric distribution system design, operation, maintenance, and performance
  • Ability to work rotating shifts and respond to emergencies and overtime requirements
  • Proven written and verbal communication skills
  • Proficient in the use of Microsoft Office
  • Ability to work both alone and in a team environment under extreme workload and emergency condition

  • Team-lead or supervisor experience





As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.


Posting Notes:  MN - Minneapolis || MN - Minneapolis || United States (US) || Operations || 03590:Non Metro Cntrl Cntr MN || Full-Time || Non-Bargaining ||

Requisition Number: 16441

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at [email protected]

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